Hi Nick, very many thanks to you and Thomas for such a smooth operation in the delivery of our Bowman Starlight 35 from Fehmarn Island to Hythe Marina, Southampton. We are delighted and impressed with the service from start to finish; your timely phone call and reassuring, can do attitude, your staff’s prompt attention and the arrival of Thomas in such good time. We thought he was really excellent and a credit to you. He was so careful and thoughtful. You cannot imagine how relieved I was when I gave him a cup of tea at breakfast and he reached straight for a table mat. Silly, I know, but it is such seemingly trivial things that make all the difference to me. The questions he asked during the handover quickly put our minds at rest, ranging as they did from the technical to the domestic. We were quite relaxed during the time Starpilot was at sea because we knew she was in good hands. Thomas left the boat exactly as he found it, for which we are so grateful. Should we need a delivery in the future we will definitely come back to Reliance and we will recommend you to our friends. We will post the signed handover acceptance form to you asap.
All the very best, Regards,
Yvonne and Michael
Starlight 35 Germany toUK